1. Information We Collect

Depending on how you interact with Flower Clique, we may collect the following types of information:

Information you provide directly to us, including:

• Name
• Email address
• Business or company information
• Billing information
• Information you provide through website forms, email communications, purchases, appointment scheduling, or other interactions with us

Transaction and payment information. When you purchase products or services from Flower Clique, payments may be processed through third-party payment processors, including Stripe and Clover. Flower Clique does not directly store full payment card numbers submitted through these payment processors. Payment providers may collect and process your payment and billing information according to their own privacy policies and terms.

Information collected automatically. When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring websites or sources
• Date and time of visits
• Interactions with our website
• General location information derived from an IP address
• Cookie and similar technology identifiers

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use personal information to:

• Provide and deliver our products and services
• Process purchases and payments
• Respond to questions, inquiries, and customer service requests
• Send requested information and communications
• Send newsletters, educational content, promotions, and other marketing communications when permitted
• Schedule consultations, meetings, or other appointments
• Operate, maintain, and improve our website
• Understand how visitors use our website and content
• Measure the effectiveness of our marketing and advertising
• Protect the security and integrity of our website and business
• Prevent fraud, misuse, or other unlawful activity
• Comply with applicable legal, tax, accounting, and regulatory requirements
• Enforce our agreements and protect our legal rights

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the website, understand visitor behavior, measure website performance, and support our marketing efforts.

We use Google Analytics to better understand how visitors interact with our website. Google Analytics may collect information about your device, browser, website activity, approximate location, and interactions with our website.

We also use the Meta Pixel, which allows us to measure the effectiveness of advertising and understand how visitors interact with our website after viewing or interacting with content or advertising on Meta platforms such as Facebook and Instagram.

These third parties may use cookies, pixels, or similar technologies in accordance with their own privacy policies.

Depending on your browser, device, location, and the functionality available on our website, you may be able to control or limit certain cookies through your browser settings or cookie preferences. Disabling certain cookies may affect website functionality.

4. Email Communications

If you sign up to receive emails from Flower Clique, we may use your name, email address, and engagement information to send newsletters, educational content, business updates, promotions, and other communications.

We currently use third-party email service providers, including MailerLite and BigMailer, to help manage and deliver email communications.

These providers may process information such as your email address and information about interactions with emails, including whether an email was delivered, opened, or clicked.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.

We may still send non-marketing communications when necessary in connection with a transaction, service, or existing business relationship.

5. Payments

Payments for certain Flower Clique products and services may be processed through Stripe and Clover.

These payment providers process payment information on our behalf and may collect information necessary to complete transactions, prevent fraud, and comply with legal requirements.

Their handling of personal information is governed by their respective privacy policies and terms.

6. Third-Party Services

We use third-party companies and services to help operate our business and website. These may include:

• Website hosting and management services, including Squarespace
• Payment processors, including Stripe and Clover
• Email marketing providers, including MailerLite and BigMailer
• Analytics providers, including Google Analytics
• Advertising and measurement services, including Meta
• Scheduling services, including Calendly
• Video and content providers, including YouTube

These providers may receive or process personal information as necessary to perform services on our behalf or as otherwise described in their own privacy policies.

We may also disclose information to professional advisers or other service providers that assist with our business operations, such as accounting, legal, security, or technology services.

7. Embedded Content and External Websites

Our website may include embedded content or links to third-party websites and services, including YouTube videos and Calendly scheduling tools.

When you interact with third-party content or leave our website to visit another website, the third party may collect information from you according to its own privacy practices.

Flower Clique does not control and is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

8. How We Disclose Personal Information

We do not sell personal information for money.

We may disclose personal information to third parties when reasonably necessary to:

• Operate our website and business
• Process payments and transactions
• Provide requested products or services
• Send email communications
• Analyze website usage and performance
• Measure and support marketing and advertising
• Schedule appointments
• Comply with legal obligations
• Protect Flower Clique, our customers, or others from fraud, misuse, or unlawful activity
• Protect or enforce our rights
• Complete a merger, acquisition, financing, sale, restructuring, or other business transaction

Some advertising and analytics technologies may involve disclosures of online identifiers or website activity to third parties. Depending on applicable law, certain disclosures may be considered "sharing," "targeted advertising," or similar activities even when no money is exchanged.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain our business and financial records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of personal information.

11. Your Privacy Choices

You may contact us to request information about personal information we maintain about you or to request that we correct or delete certain personal information, subject to applicable law and any exceptions that may apply.

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information. These rights may include the ability to request access, correction, or deletion of personal information or to opt out of certain uses or disclosures of personal information.

We will review privacy requests and respond as required by applicable law.

To submit a privacy request, contact us at hello@flowerclique.com.

We may need to verify your identity before completing certain requests.

12. Marketing and Advertising Choices

You can unsubscribe from Flower Clique marketing emails at any time using the unsubscribe link provided in those emails.

Your browser or device may also provide controls that allow you to block, delete, or limit cookies and similar tracking technologies.

Where required by applicable law, we will provide additional mechanisms for exercising applicable rights regarding targeted advertising, sale, sharing, or similar processing of personal information.

13. Children's Privacy

Flower Clique's website, products, and services are intended for adults and business professionals and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Business Transfers

If Flower Clique is involved in a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, services, or legal obligations.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page. Where required by applicable law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us: