Episode 320: Bizarre Psychology & Valentine’s Day: Why People Think, Feel, and Buy the Way They Do

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Episode 320: Valentine’s Day brings out fascinating human behavior. In this episode, Vonda and Lori unpack bizarre psychology facts, from confidence bias and mood-based judgments to decision-making under stress - and how understanding them can elevate customer service, communication, and sales during the busiest floral season of the year.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

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Episode 321: Trust, Betrayal, and the Healing Power of Kindness

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Episode 319: The Warren Buffett Principle Every Florist Should Implement