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The Password Problem: Protecting Your Flower Shop in the Age of AI
Multi-factor authentication is annoying. Getting hacked is worse. Vonda and Lori walk through where flower shops are exposed and three things to fix today.
What Your Team Is Really Learning From You: Leadership Lessons That Stick
Your team copies what you tolerate, not what you say. Vonda and Lori work through ten management lessons and what each one looks like in a flower shop.
The Empathy Blind Spots Every Leader Needs to Examine
Episode 344: Empathy is not something you either have or you don’t - it is a skill you can practice, strengthen, and sometimes struggle to access. In this…
Empathy Continued: Head, Heart, and Hands in the Flower Shop
Episode 343: Empathy is not just about feeling someone else’s emotions—it can shape how we communicate, lead our teams, serve customers, and respond when…
Empathy Isn’t Agreement: The Leadership Skill Every Flower Shop Needs
Episode 342: Can empathy really make your flower shop more profitable? In this episode, Lori shares the key lessons from her leadership presentation at AIFD…
The Keepers of the Pretty | Moments with Marlin
Episode 340: What does it really mean to “make it pretty?” In this first Moments with Marlin episode, floral industry favorite Marlin Hargrove joins Lori…
Why People Don’t Change (And What Great Leaders Do Instead)
Episode 339: In this episode, Vonda and Lori explore a surprising truth about leadership: knowing better doesn’t always mean doing better. Drawing from…
When Your Dream Job Doesn’t Feel Right Anymore: Career Clarity & Courage in the Floral Industry
Episode 336: What happens when the dream you’ve been working toward for 20 years suddenly doesn’t feel right anymore? In this episode, we sit down with Kate…
What Sticks With You: Grandbabies, Mentors & the Lessons That Last
Episode 335: This week, Lori is back and fresh off one of the most meaningful experiences of her life: meeting her new grandson. As the conversation…
The Hidden Impact of People in Your Life (and Your Business)
Episode 334: This week’s episode is a solo, heartfelt reflection as Vonda takes the mic while Lori enjoys the first precious days with her new grandson.…
Quick - Train Your Team on This Before Mother’s Day Hits
Episode 332: Mother’s Day is here—and the difference between a decent week and a record-breaking one comes down to how your team communicates with…
Finding Your People: The Power of Community (In and Beyond Flowers)
Episode 331: What does community really mean - and why does it matter so much, especially in the floral industry? In this heartfelt and honest conversation,…
From Forensics Lab to Flower Moxie with Amy McCord
Episode 330: What do forensic science and floral design have in common? For Amy McCord, founder of Flower Moxie, they're both part of the same unlikely…
What You Can Control (and What You Have to Let Go)
Episode 328: After Easter reflections (and a few stories involving pools, squirrels, and unexpected repairs), Lori and Vonda dive into a conversation that…
Just Add Flowers: Inside That Flower Feeling’s Mission to Make Flowers an Everyday Habit
Episode 326: In this episode, Vonda and Lori welcome Vanessa Leite , Executive Director of That Flower Feeling , for a timely conversation about the…
Why Showing Up Matters: The Power of Face-to-Face in Floral Education
Episode 323: In a world where we can learn anything online, is it still worth leaving your shop to attend a floral conference? After returning from the…
My Customer Service Voice vs. What I'm Really Thinking
Episode 312: Lori and Vonda lean into the chaos of the holiday season and tackle a topic every florist can relate to, what your customer service voice needs…
When It Rains, It Pours: Giving Yourself Grace in Life’s Storms
Episode 305: In this heartfelt and candid conversation, Lori opens up about one of those weeks — when everything seems to happen at once. From car troubles…
Wonder Over Noise: What Mr. Rogers Still Teaches Us
Episode 304: This week, Lori and Vonda catch up on life, caregiving, and the whirlwind of a recent Italy wedding trip before diving into the timeless wisdom…
People, Petals & Big News: A Conversation with Bill LaFever on What’s Next
Episode 298: Lori’s voice is back—and so is the chatter across the floral world. In this episode, Vonda and Lori sit down with industry leader and President…