Episode 188: There is a lot of buzz about a mindsets and the importance of it in our businesses. Much of what we know and understand comes from studies…

Episode 187: In this episode, we'll hear the inspiring story of Faye the Florist, a shop owner who is fighting a fierce battle with cancer. Despite the…

Episode 186: Vonda and Lori chat with their friend and Cliquer, Abby Chick, owner of Blakemore's Flowers in Harrisonburg, VA, to get the inside scoop…

Sam Bowles of Allen's Flowers shares three customer service rules for florists: listen well, give more advice, and offer the wow — plus hiring wisdom.

Episode 184: Vonda and Lori step back from the business of flowers to reflect and respect our country and share some little known facts about the 4th of…

Episode 182: What qualities do you look for in a leader? We believe it starts with leading by example, however, do you notice the subtle signs of a leader?…

Episode 182: Next Gen Live! is an event held by SAF (Society of American Florists) for floral pros age 45 and under, from all segments of the floral…

Episode 181: Handling employee conflict in the workspace seems to be a subject that's not talked about often and not because it doesn't happen!…

Episode 180: Setting your new hire up for success in the beginning is essential to keeping and retaining your team. In this rewind from 2022, Vonda and Lori…

Episode 179: Respect is defined as admiration for someone or something elicited by their abilities, qualities or achievements. Oftentimes respect is…

Episode 178: Lori takes an opportunity to pitch the book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect , written by…

Episode 177: Vonda has been known to quote Warren Buffet a time or two on the podcast, so it only seems natural that she would want to know all about the…

Episode 176: This week Vonda and Lori welcome back Ellie LaFever and Kami Martin. Lori takes the lead as she asks each to share some last minute tips that…

Part two with Jennifer Barnard of Tillie's Flower Shop: onboarding books, sympathy training, paid incentives, and holiday communication that preps your team.

Jennifer Barnard of Tillie's Flower Shop shares 4th-generation Mother's Day prep: post-holiday notes, pre-call scripts, and marketing every spring holiday.

Mark your calendar for SAF and AIFD, prep your team for the spring rush, and learn simple disciplines for keeping your shop's attitude positive.

Sarah Botchick shares her mental health journey as a business owner — plus affordable HR, EAP, and wellness resources any flower shop can offer its team.

Episode 171 : Have you ever heard of Psychological Safety? Psychological safety is when individuals are comfortable sharing their thoughts, ideas, and…

Episode 170: It's no secret that we make choices everyday that will affect our future. After talking about the importance of affirmations in the…

Episode 169: Lori has always been a big believer in the power of affirmations so you can imagine how excited she was to learn of a study that proved there…